When your website hosting supplier supplies live chat support, you'll be able to speak to an agent in real-time and find out helpful information or get a problem resolved in a timely manner. The advantage of using chat rather than calling to talk to a live person is that you need only a computer with access to the world wide web, therefore you won't pay any charges when you are in another country or state. What's more, it will be a lot easier to copy and paste details for instance domain names, usernames or error messages in other words details which are sometimes difficult to give to the other side over the phone. The real-time chat is also a quicker option to contact your web hosting service provider's support crew as compared to using a ticketing system. What's more, in case some trouble requires more time to be resolved, you'll be able to do something different while you wait for guidance on the live chat, so that you will not lose time - something that's impossible when you're on the phone.
Live Chat Support in Web Hosting
We provide a live chat support service for all web hosting plans that we offer and we're able to support you with almost everything in real time. If you don't have an account with us yet, we're able to give you more info about the packages to help you to pick the most appropriate package. In case you are an active client, we can assist you with any billing or general matter and also with plenty of common tech matters, such as an e-mail address setup in a desktop email client. If you can't give us a call for whatever reason or you are in some country where we don't have a local telephone number, our live chat will be the best way to contact us. Certainly, some situations require longer time to analyze and test, therefore you'll have to open a ticket to our technicians, still, we're able to save your time and help you with a number of problems on the chat.
Live Chat Support in Semi-dedicated Servers
We provide a live chat service that is accessible to all our potential and active clients. In case you are looking for a new website hosting account, you are able to chat in real time to one of our representatives and get more information about our semi-dedicated plans so as to select the best plan for your websites. In case you already own an account with us, we can support you in a timely manner with general, billing and 1st level techissues. Though in some cases you may have to open a ticket because there're troubles that cannot be resolved through a live chat, we'll be able to assist you with numerous common tasks, for example setting up an e-mail account in an e-mail client or forwarding one domain to another one. As a result, you'll enjoy quick assistance and you'll save plenty of time.