Q: What does the website migration service involve? Will my website be secure?
A: The web site migration service available at Cheap Hosting is totally free of cost and consists of transferring all your files, databases and emails from your current provider to your brand new hosting account with us. We will also update all the configuration settings necessary for your sites to be fully operational on our next–generation cloud hosting platform.Our techs are completely capable of transferring any sort of site. With years of practical experience behind their backs, they are well–versed in the inner workings of our cloud hosting platform, our Control Panel and all other famous Control Panels. For them, transferring a custom–built web app with lots of custom libraries is as easy as moving a plain WordPress–based weblog.
Q: How long will the web site migration process take?
A: While we can’t give you an exact ETA, because there are plenty of factors, among them the physical size of the web files and databases, the location of the present host’s server, the complexity of your site and the present workload of our Website Migration Department, etc., we will give our very best to transfer your site within 48h, and in some cases – within 24h (in case the content is not large).
Q: What data will I have to provide to your Website Migration Department?
A: We’ll require the login information for your current hosting provider’s Control Panel along with the website’s name (domain name).
Q: My current web hosting account has sensitive info inside. How can I rely on you?
Q: What about downtime? Will my web site be offline?
A: While we move your site, it will be available both in your web hosting account with us and in your account with your previous hosting provider. As soon as the transfer is done, we’ll ensure that everything is working correctly and that the integrity of your content is not affected prior to informing you that the transfer is finished. Then we will instruct you how to transfer the domain to your web hosting account with us and how to update your DNS resource records.
Q: Will my current hosting provider discover that I am leaving them?
A: Nah. We will never get in touch with your web hosting provider about anything. They will not be aware of the website transfer either.
Q: Does it make any difference what platform my current provider is using?
A: Yup. We support all common Linux–powered hosting platforms. We do not support Windows–based hosting platforms, because we do not provide Windows hosting solutions ourselves.Additionally, we don’t support proprietary site creation and administration tools like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.