Service Uptime Guarantee
What precisely is included in the service uptime guarantee and why is it so important when you decide on your hosting service supplier?
In most cases clients check out the features they'll get with a specific web hosting plan and forget something just as essential - the service uptime. As good as a plan may be, regular downtimes could lead to lower search engine ranking positions and lost customers regardless of what the explanation for them may be. After all, not many people would come back to a site that is not available 1 / 2 of the time, not mentioning the lost funds if you have invested in an advertising and marketing campaign. That is why, when you acquire a new web hosting plan, you should make sure that the service is going to be stable and your Internet sites will be online all the time. This means a boost in traffic, or in case that you have an online store, for example, greater uptime usually means more satisfied clients.
Service Uptime Guarantee in Web Hosting
We guarantee 99.9% server uptime for each web hosting
account on our web servers. We use an innovative cloud web hosting platform in which each part of the website hosting service is addressed by a different set of servers, therefore if one machine fails, the remaining ones inside the cluster are going to take over right away. The cloud platform also cuts down the overall load tremendously, and so the website hosting service is a lot more stable when compared with a service where everything runs on just a single machine and your websites will perform in the very best way. We furthermore have redundant Internet lines and diesel-powered backup generators to make sure that your sites will stay online no matter what. Software and hardware firewalls guarantee the proper performance of our web servers in the case of DDoS attacks whereas in the case of any software trouble, we have admins checking the servers 24/7.
Service Uptime Guarantee in Semi-dedicated Servers
When you use semi-dedicated server solutions, you will enjoy a 99.9% service uptime and you can now just forget about any difficulties you may have experienced with other service providers. Different to the majority of hosting providers, we do not manage everything on only one hosting server. Instead, every part of the hosting service, including the file storage, email messages, databases, CP, stats, etc., has its own clusters of web servers. If one machine fails, the others shall take over, so your websites won't be affected. We employ a groundbreaking load-balancing platform that guarantees the optimal performance of both our servers and the internet websites accommodated on them. Several independent Internet providers and diesel generators are our backup in case there is an infrastructural problem, while a team of expert administrators, which is available 24/7, watches the system in case there are software issues. Through our semi-dedicated plans
, your sites will be working no matter what.
Service Uptime Guarantee in Dedicated Servers
If you purchase a dedicated server
package from us, you’ll be able to take full advantage of our service and network uptime warranty. We'll ensure that your web hosting server is available a minimum of 99.9% of the time no matter what. We employ new, meticulously tested hardware parts to assemble each and every web server and we ensure that all the pre-installed software is functioning properly before the server is handed over to the customer. We've also taken measures to forestall any possible infrastructural troubles - the continuous power supply is guaranteed by powerful diesel generators, while 24/7 access to the dedicated servers is ensured through the use of a number of independent Internet providers. Our admins are available at all times, including weekends & holidays, so even if any unexpected trouble comes up, they will resolve it immediately to prevent any downtime of your server and the Internet sites or offline applications accommodated on it.